Our Pledge

Insurance services

Our Trustworthy Pledge to You

A Trusted Choice® agency is an insurance or financial company that promises to deliver the best services by providing you with access to multiple resources and a commitment to quality service.

As a Trusted Choice® agency, Kouri Insurance Agency is dedicated to you. We pledge to always treat you like a person, not a policy. This means that we'll do the following:

• Help you identify the best insurance and financial services for your unique needs
• Guide you through the claims process for the best possible resolution
• Help you solve coverage-related problems
• Help you resolve account-related problems
• Return all emails and call promptly
• Offer 24/7 customer service (includes emergency services)
• Let you benefit from our extensive experience
• Be respectful and courteous
• Remain ethical

If you believe that we've failed to meet our commitment, let us know so that we can immediately fix the problem!
Insurance services
We'll find you the Right Insurance for Your Needs!
We thought the claim that we had for water damage was handled very efficiently and well done. We were very pleased that it was expedited in such a quick time. Very impressed!!"

 -Mary B.

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